Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
For regular order it takes 3-7 days to deliver. For fast order the timeline is 2-3 Days. If you order from campaign then it will take 7-15 work days in Dhaka metro city and outside metro city it will take 10-20 work days to receive your product.
Just click on my account on our home page there you will see sign up option. Then you can create your account from there.
From your account dashboard you can change shipping address. If you want to change a order’s shipping address then email to [email protected]
You can simply track your order from your account dashboard.
We don’t keep your card information. The payment you made which used to be from a secured gateway. As we don’t have any card payment system currently.
We don’t charge sales tax.
We deliver countrywide. If there is a courier in your nearest are we will deliver there.
No, every single product come with single packages.
If you need to swap an item
Returns and Exchanges
There is no return policy. Change of mind is not applicable. If you receive any damaged product or wrong product then we will replace the product.
Please email an unboxing video to [email protected] . After verifying we will change your product.
Please email an unboxing video to [email protected] . After verifying we will change your product.
Please email us to receive the authorized location of return.
By filling the contact form or via email ([email protected]). You can call us +8809611732388.
Please email us with your order id to [email protected]
Yes you can cancel but before it arrives to courier.
Yes, you can email us to make a pre-order, or in the pre-order section.